Wednesday, July 29, 2009

7th Lesson in BES 2100

So moody today~ maybe this few days, the weather in Singapore is not so good! even that many were sick. coughing along the class~ makes me feel moody through out the class!
Mdm. Suma asked us to answers the questions under 'Giving Voice toValues'. Oh yes, we study values in life! rare and valuable lesson i suppose!~ 18 questions all together, but there are still sub-questions in few of the questions. Core values that we learnt today such as honesty, respect, responsibility and compassion/ fairness.
Besides this, Mdm. Suma also give us few minutes to read essay on Lisa Baxter- Developing a Voice. Reading and understanding~ this kind of scene will appear in TV drama, ponder will it happen in real life. If no, then how do all those director direct this kind of drama. If yes, then how are we suppose to handle it especially being a women when we work in social in the future! for those who went through this, it must be tough for them to go through from each minutes to days to months and even years~ how brave are them to face the reality!
On the other hand, Mdm. Suma also asked us to read on another essay which is "Is This My Place"~ this is also an interesting story where all those tycoon would donate for tax deductation. But as I know, Singapore government banned donating for tax deductation. hmm.. maybe for all those tycoon really look upon activities like this for tax deductation. For example, every $1 we donate to NKF Kidney Centre, patients inside would only get 10% of our donate money which is only 10cent they are using to cure their sickness. While all those CEO that act behind took the money to have gold tap in their house. Was wondering how can they treat all those patient this way. they really suffering when they suffer from sickness, and we as the normal people can not help anything in stead of donating to them, but the CEO just spend the money for themselves. Just hope by now, they have change the CEO to ensure that all those money that we donate are only for them, to those to really need it~
Last but not least, we are asked to write a script on Lisa Baxter which suffer from sexual harrassmentwhich due on the 12th August. 1200 to 1500 words, but right now, I still have no idea how to start it~

Tuesday, July 28, 2009

6th Lesson in BES 2100

It was Wednesday again and we have class with Mdm. Suma again~ when the class starts, Mdm.Suma viewed youtube website for us. it is about 'Ideas as the currency of the future (Saatchi& Saatchi)' by Kevin Roberts. which discussed about developing and implementing innovations to this modern world.
After this youtube activities, Mdm.Suma taught us four temperament by Johari Window which consists of open or free area, blind area, hidden area and unknown area. Open or free area which we ourselves and other people know about our own behaviour or action. furthermore, blind area is the behaviour or action that other people can see in stead of we ourselves. Additionally, hidden area is the behaviour that we can see ourselves, however other people cannot see the behaviour or actions. On the other hand, unknown area is when both we and other people have not discover.
Mdm.Suma would then place each paper to one corner. each of the student have to move about in the class to match themselves with the following paper. I walked around the class and i finally choose Catalyst. Also known as Idealist! person that adopt this behaviour is when they put themselves in other people's shoe. Besides this, they also look from different perspectives to make decisions. this type of people maintains healthy relationship while accepting everyone's differences. they do believe in team spirit. this type of people consists of charitable, loyal, able to differentiate right and wrong, honest, ethical and self-actualization.
We have 15 minutes break after this activities and when we are back, all of us meet in computer lab. Mdm.Suma asked us to register in www.keirsey.com/sorter/register.aspx~
students that are done doing this test is allow to go home and the results i got is Improviser. which is also known as Artisan. this type of people exercise the behaviour where they come out with alot of solutions to solve the problems.

Wednesday, July 15, 2009

5th Lesson in BES 2100

Stefen, Kelvin and I met up before class for lunch to ensure that we won't be late for class. After we have our lunch around the college, we went straight to class and initially we are early 1 minute. What a joke to tell others that we are early by 1 minute~
The first thing Mdm.Suma announced is our results for negotiation test last Sunday on the 5th of July. My partner, Willow and I both have 15% for this negotiation test. Is it good enough for us to pass this module I ponder~
Quite a good news for me when Mdm.Suma announced that the highest score is 15%~ That makes me ensure that I have done quite a good job in the negotiation test. In my own heart, I congratulate myself!
Soon, she mention about the precis that she asked us to summarized on the day of negotiation test. Not forgeting to do the homework, and today's lesson is linked to the precis, which is Emotional Intelligence and Social Intelligence developed by Goleman. Emotional Intelligence is how we control our own emotions. Whereas Social Intelligence is how we socialize with each other in the public.
She taught us about the eight types of emotions, which is anger, disgust, sadness, fear, enjoyment, love, surprise and shame. After that, she asked us to think more types of emotions such as irritating, revenge, confusion, and jaded. After this individual activity, we have a short break.
When we are back from the break, Mdm.Suma ordered us to formed a group of 2. Choose someone who we can share our secret with and my partner will be Kelvin as he is my bestest best friend in this class. Kelvin become partner A and I become partner B~ After all the groups are ready, Mdm.Suma asked all the partner A to follow her out to the room and they starts to discussed outside. All partners B sitting in the class and we can heard they laugh loudly and i wonder what is all happening outside.
When they are back, being partner B, we are called outside and Mdm.Suma starts to give instructions. We, being partner B have to try to critize partner A after they tell us a secret. When we settle down in the class, Kelvin starts to tell me a secret and I got shocked! Eventually, I tried to critized him for his secret and I felt that he feel embarassed for the secret that he had kept for decades.
After my criticism, Mdm.Suma called all partners B to go out of the class and she told us that we have to console partner A for the criticism that we have done! I tried to console him but I smell rat afterward because he forgave me so fast that I could not believe myself. I thought I was so persuasive that he would forgive me. However, after this activities end, he told me truthfully that he just told me a big fat lie secret. I was thinking, 'no wonder he could forgive me that fast for my criticism'~
After this activity, Mdm.Suma also touched abit about Script that we are going to learn how to do in the next few weeks. This is an example about the Case Study where the score is 20% which is held on the 12th August 2009~
It's around 6 and it's time to go home! Yahoo~~

What Makes a Leader ~ Precis

There are five components of Emotional Intelligence at Work, which consists of:
1. Self-awareness
2. Self-regulation
3. Motivation
4. Empathy
5. Social Skills.

Self-awareness means having a deep understanding of one's emotions, strengths, weekness, needs, and drives. They are honest with themselves and others. People who have a high degree of self-awareness understand how their feelings affect themselves, others, and their job performance. People with self-aware will be straight-forward about their performance failure and tell others about their stories with a smile.
Self-regulation is the tendency to suspend judgment to think before acting. In another word, this type of people think twice before he or she act. They are truthworthiness people with integrity. They are comfort with ambiguity and also open to changes. Self-regulation people mastered their emotions and they don't panic themselves.
Motivation is a driving force for people to achieve something beyond expectation. Most of the people are motivated by external factors such as money and status. This type of people have a strong drive to achieve the goals. Besides, they are optimism and even facing the failure. They are persistence and eager to explore new approaches to their work.
Emphaty is the ability to understand other people's emotional. Emphaty plays a important rld in the retention of talent especially in this modern world. This type of people have the skills to treat people according to their emotional reactions. They are expertise in building and retaining talent. They service clients and customers with full of enthusiasm.
Social skills has proficiency in managing relationships and building networks with one another. Social skills is friendliness with a purpose. These type of people tend to have a wide circle of acquaintances and they have a common ground with all kinds of people. Basicly, they help others to move in the direction another person desire. Last but not least, social skills people are very persuasive.

4th Lesson in BES 2100

Negotiation test today!!!! Nervous, tension, scared, fearfull, excitement, worrid.. this is all my emotion.. will i able to cope with today's test?! what if i fail this test?! what will i do?! what can i do?! what am i suppose to do?!~
When I first arrived, most of them are dissussing who are their partners. and as fast as possible, i found out who is my partner. My partner is Willow.. it makes me more tension as her english is better than me and i am afraid that i am not able to follow and negotiate with her.
Slowly wait for my turn to go into the negotiation room where there is Suma and Linda sitting inside seriously giving the students mark one by one.
10.45pm and it's my turn to get ready for my negotiation test. inside the room where we need to fill the Planning Worksheet, we are given 20 minutes to fill that paper. Finish filling the paper or not, we still need to go into another room to go for the negotiation test. We prepared the negotiation early, and in the end, Willow and I wait for Mdm.Suma as the groups before us are being told off by Mdm. Suma for keeping Mdm.Suma waiting inside the room. That makes me realized that Willow and I can't be late for the negotiation test.
The negotiation test is all about production department chasing the purchasing department about the late delivery of goods. First of all, Jay and Yau great each other and then we start to negotiate. Jay which is in the purchasing department did not really agree with Yau's decision where Yau hope to go for negotiation with the delivery man alone as they have relationship as friend. Being a purchasing department, Jay really understand the responsibility being purchasing department, therefore, in the conclusion Jay and Yau went to negotiate with the supplier. We come out with this decision because we personally feel that, this is the best solution out of all, as Jay have to take care and maintain the relationship between supplier and Yau. on the other hand, Jay have to do his full responsibilities.
Soon after the test, we are allow to go home~
Personally, I wonder, how is my presentation for this negotiation test today~
What score will i get in this test.. hope to get the score as fast as possible!

3rd lesson in BES 2100

It falls on the 4th of July 2009. Kelvin and I met around 2 at Dhoby Ghaut Station and we reached early because we planned to do our other assignment! when we reached, Willow and another guy is earlier than us. we reached around 2, which is quite early as our class starts at 3.30pm.
Today is the first class with Linda, our BES ECU Lecturer. She is gorgeous, attractive as well as friendly. i wonder how old is she~
First of all, she asked us to formed a group into 4 and one become the traveller. Kelvin will be the traveller in our group. our topic will be ''invent options for mutual gains''. both party must brain-storm to understand each other's needs to solve the problem. there cannot be win-lose sitution, there must be win-win situation. there must be creativity in round. after all, another 5 traveller come one by one to our group and discussed about what are their paragraph is all about. Soon after this activity, we have a short break.
When we are all back from the break, we are asked to line up for our birthday according to our date of birth. At the same time, we are prohibited to talk and we are only allowed to use sign language which includes hand and body language. Eventually, I lined the last because my date of birth lined the last which is on the 21th of December.
Linda starts to divide us into 3 members each group. I was group with Shasha and Wang Lee. To be frank, this is the first time i talked to them and get to know them~ It was quite embarrassed but I still have to step out to talk to them as this module is important to me. This time, Shasha will be the commentator. Where as Lee and I will be the one who negotiate with each other. Lee become the Ming which is the Boss of Jamie, where i took this role. I become the employee that are not punctual to work after lunch. we try to negotiate with each other and as the results, my boss, Ming allows me to have more time for lunch and try to be more punctual in the future. on the same time, we are asked to filled up the Planning Worksheet that comprises our objectives and another party's objectives.
The second round will Lee and Sam, this round, Shasha is not our commentator anymore. Left Lee and I negotiate with each other. But eventually after the first round, we learnt how to get to know each other before we negotiate. this is to ensure that we have a smooth negotiation. Lee again become the employer and I become the employee. This case is about overload in work. Lee try to negotiate with the boss to promote himself to become Senior Associates. in the end, our conclusion is that, Sam promote Lee to become the Senior Associates as how Lee wanted.
After this round, Linda called it a day! and not forgeting to wish us good luck for our negotiation test tomorrow morning at 10am~